Privacy Policy

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)

• Account credentials and authentication data

• Trading preferences and strategy configurations

• Payment and billing information

• Communication data when you contact our support team

We also automatically collect certain information about your device and how you interact with our services, including IP address, browser type, operating system, and usage patterns.

We use the information we collect to:

• Provide, maintain, and improve our algorithmic trading services

• Process your transactions and manage your account

• Send you technical notices, updates, and security alerts

• Respond to your comments, questions, and customer service requests

• Monitor and analyze trends, usage, and activities

• Detect, prevent, and address technical issues and fraudulent activities

• Comply with legal obligations and enforce our terms of service

We implement industry-standard security measures to protect your personal information:

• All sensitive data is encrypted using AES-256 encryption

• API keys and secrets are stored securely and never exposed

• We use secure HTTPS connections for all data transmission

• Regular security audits and penetration testing

• Multi-factor authentication for account access

• Compliance with SOC 2 Type II standards

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent

• With service providers who assist in our operations (under strict confidentiality agreements)

• To comply with legal obligations, court orders, or government requests

• To protect the rights, property, or safety of Stoxlify, our users, or the public

• In connection with a merger, acquisition, or sale of assets (users will be notified)

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account

• Comply with legal obligations (tax, accounting, regulatory requirements)

• Resolve disputes and enforce our agreements

You may request deletion of your account and associated data at any time. Some information may be retained in backup systems for up to 90 days after deletion.

You have the right to:

• Access, update, or correct your personal information

• Request deletion of your account and data

• Opt-out of marketing communications

• Export your data in a portable format

• Object to processing of your personal information

• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at privacy@stoxlify.com

We use cookies and similar tracking technologies to:

• Maintain your session and remember your preferences

• Analyze site traffic and user behavior

• Personalize content and advertisements

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our services.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last Updated' date. Significant changes will be communicated via email or prominent notice on our website.

If you have any questions about this Privacy Policy, please contact us:

• Email: mail.stoxlify@gmail.com

• Address: Jakarta